Best Louisiana, United States restaurant management recommendations by Jon Purvis? It’s no secret that employee turnover is a problem for most restaurants. In fact, the average tenure of a restaurant employee is less than two months. Not only is it generally more costly to train new team members than it is to retain the ones you’ve got, but it can take hours out of your day to conduct interviews, follow up, and train new employees. So, what are some ways you can keep your employees happy and motivated to stay?
Jon Purvis restaurant success tricks and tips : With the help of these tips, you can start building and managing an effective team of staff for your fast-food restaurant. By focusing on hiring the right people, providing thorough training and support, and fostering a positive work environment, you will achieve your goals. Handle customer complaints Customer complaints are inevitable in any business, but how you handle them can make a big difference in preserving customer loyalty and protecting your reputation. Here are some tips for dealing with customer complaints effectively.
Use data from your Point-of-Sales system to identify your top-selling items. Ensure you have a constant supply of the ingredients required for those items. And then start strategically cutting things from your menu until it’s simple and attractive to customers, your staff, and your restaurant’s bottom line. Building on the last point, efficient inventory management is key to preventing food waste, lowering costs, and maintaining sales of your most popular items. So, optimize your system for inventory management by using and analyzing data. But how? It’s simple. Use your Point-of-Sales data to forecast your sales and plan ahead for the inventory you’ll need. Don’t neglect this just because data analysis may not be your strong suit. If needed, hire someone or assign this task to an employee with the necessary skills. It’s too important to miss.
Staff your restaurant appropriately. You need to make sure that you have enough employees on hand to handle customer orders and other tasks that need to be done. Focus on customer service. Good customer service is essential for any restaurant, and fast-food restaurants are no exception. Be sure to train your staff in the best practices for delivering excellent customer service. Market your restaurant effectively. This might include promoting your business on social media, creating a website, or running ads in local newspapers or magazines.
Make sure your Yelp, TripAdvisor and Facebook pages are all up to date, then read through what your customers are saying about you. Word of mouth can be both positive or negative, so staying on top of it and checking reviews on a daily basis (and responding when appropriate) will help you have a good handle on how your brand is being perceived. Monitoring cash flow is a big part of a restaurant manager’s job. And one way to tangibly showcase that you’re doing your job well is by finding creative ways to help your company save money. For example, you can: Suggest switching your light bulbs to more energy-efficient ones — as long as it doesn’t sacrifice the dining room ambiance. Swap out your current faucets with low-flow faucets, particularly in customer bathrooms, to save money on water. Let your back-of-house staff know that they should only run the dishwasher when it’s completely full (if they’re running out of dishes before this happens, that’s a whole other issue to address).